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Call Centers 

fully integrated with WINIX CRM

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Call center system empowers your agents, regardless of their physical location, with a reliable, secure and highly available contact centre solution designed to delight the most demanding customers as well as ensuring an efficient operation of your business.

Full Features

Automatic Contact Distributor (ACD)
Interactive Voice Response(IVR)
Auto Attendant (Digital Receptionist)
Anonymous Call Rejection
Call Recording
Call Presence (Agent Status)
Call Analytics (Live & Historical)
Call Pulling
Transfer Calls with One Click
Internal Chat
Three-Way Calling
Smartphone/App Integration
Voicemail to Email/Text
Priority Alerts
Softphones (Computer Telephony Integration)
Extension Dialing Number Change
Gamification
CRM & Business Tool Integration
Call Barging
Call Queue
Call Parking
Toll-Free Phone Numbers
Ring Groups (Hunt Groups)
Push to Talk
IP PBX
Direct Inward Dialing (DID)
Hold Music
Omnichannel-friendly
Voice Bridges (ATAs)
Follow Me
Cheaper International Calls
Call Monitoring
Conference Calling